Australian Healthcare Index
Sharing people’s perspective and experiences with healthcare in Australia
Access the latest webinar
Hear from health industry leaders as they unpack patient learnings from the report.
Key Findings
Top 3 challenges for Australian healthcare
Increasing out of pocket costs to see GP; the GP, Nurse & healthcare worker shortage and Emergency Department wait times topped the list of concerns.
Pandemic impact lessens, but need for mental health support continues
While fewer people are tying their decline in mental health to the pandemic, 1 in 4 Australians have sought mental health support in the past 6 months. This figure is higher for women, 18-34 year olds and people who live in regional/rural/remote areas.
The trials of pharmacist prescribing
56% of people are comfortable with increasing the scope of pharmacists to include prescribing for certain conditions. This suggests consumer suport for the increased role pharmacists could play and for trials underway in QLD and NSW and planned for VIC.
The decline of bulk billing
Bulk billing clinics continue to be in decline for a significant number of Australians as 33% said their clinic stopped fully bulk billing in the past year.
Nearly half of Emergency Department visits may not be an emergency
49% of people who went to the emergency department (ED) said later that they thought their care could have been provided by a GP or Urgent Care clinic instead.
The age group left behind
Cost concerns and access to care challenges are impacting 18-34 year old Gen Z and Millennials the most. Compared to other age groups, they are more likely to skip the GP, dentist and prescription medicine due to out of pocket costs, face more mental health concerns and wait longer for care.
To see more learnings & insights, download the full report here
Get access and explore
The Report
- Provides a pulse check on healthcare in Australia
- Shares patient perspective and experiences
The Interactive Dashboard
- Includes background on research and results
- Offers interactive features to review data by state, age, gender and metro/regional
