Australian Healthcare Index
Sharing people’s perspective and experiences with healthcare in Australia
Key Findings
Top 3 issues for Australian healthcare
Private Health Insurance costs, Emergency Department waits times and access to mental healthcare topped the list of concerns.
Cost of prescription medication
Only 25% of people said that prescription medication is affordable
Waiting for mental health & wellness support
59% of people across Australia who are seeking mental health support have been waiting 3+ months.
Elective surgery wait times exceed category guidelines
56% of people needing Category 1 surgery, have been waiting 31 days or more for a surgery that should be done within 30 days.
Patient loyalty to bulk bill vs GP
48% would make a change if GP moved from bulk bill to introduce an out of pocket cost. 16% would stay with GP regardless of out of pocket costs
Continued PHI coverage kudos but cost cons
For people positive about PHI, coverage is top reason, but others continue to question the value for money & cost.
To see more learnings & insights, download the full report here
Get access and explore
The Report
- Provides a pulse check on healthcare in Australia
- Shares patient perspective and experiences
The Interactive Dashboard
- Includes background on research and results
- Offers interactive features to review data by state, age, gender and metro/regional
Webinar | 28th June 2022
Patient Perspective Revealed: Learnings from the Australian Healthcare Index.
Healthengine’s Dr Marcus Tan, with panelists Stephen Mason, of the Australian Patients Association, Learne Durrington of WA Primary Health Alliance, Suzanne Greenwood of the Pharmacy Guild of Australia and Dr Todd Cameron of Scale My Clinic as they discuss key findings from the latest Australian Healthcare Index report.
