Australian Healthcare Index
The Australian Healthcare Index provides a pulse check on healthcare in Australia from patients’ perspectives and experiences. It’s produced by the Australian Patients Association and Healthengine. More than 9,000 adults across Australia participated in the supporting survey and provided personal points of view and experiences across the public and private healthcare ecosystem with primary and preventative care, private health insurance (PHI), emergency departments, elective surgery, prescription medicine, mental health and more.
The Australian Patients Association
The Australian Patients Association (APA) is an independent not-for-profit organisation dedicated to championing and protecting the rights and interests of patients, improving the patient experience and their health outcomes. Our main roles are providing patient advocacy, information and support.
The APA’s “Core Patient Values” define and drive our mission. The APA listens to and acts for Australian patients. It strives to be the definitive “first stop”, “signpost” organisation to represent, inform and assist Australian patients. To that extent the APA develops strategic alliances with organisations involved in Australian healthcare for mutual interest and benefit.
Rather than replicating existing resources, the APA collates and refers patients to the leading, authoritative source in their area of patient need. The APA primarily provides patient support services through its publications, help line and website, patients.org.au
Healthengine
Healthengine is Australia’s leading primary healthcare marketplace and technology provider, dedicated to improving access to care for all Australians. With a comprehensive network of healthcare providers and intuitive online booking tools, Healthengine empowers patients to take control of their healthcare journey.
Founded in 2006, Healthengine helps millions of Australians connect with over 10,000 Australian healthcare practices across GP, dental, allied health, medical specialists and pharmacies nationwide. Over Healthengine’s history, Australians have made more than 85 million bookings on the platform. To find the right care, connect with healthcare providers and manage healthcare, all in one place, visit healthengine.com.au or download the Healthengine App for Android or iOS. For healthcare providers, please visit practices.healthengine.com.au to learn more and join Australia’s largest network of patients.
