About us

Learn more about the Australian Healthcare Index and the organisations who are working together to identify, share and champion patients’ perspective on healthcare.

Australian Healthcare Index

The Australian Healthcare Index provides a pulse check on healthcare in Australia from patients’ perspectives and experiences. It’s produced by the Patients Australia and Healthengine. More than 6,000 adults across Australia participated in the supporting survey and provided personal points of view and experiences across the public and private healthcare ecosystem with primary and preventative care, private health insurance (PHI), emergency departments, elective surgery, prescription medicine, mental health, and the rise of AI tools in healthcare, and more.

Patients Australia

Patients Australia Patients Australia is a leading independent not-for-profit organisation championing the rights of patients across Australia.We’re here to ensure that patients’ voices are amplified and their needs prioritised within the healthcare system. Our organisation drives significant improvements in patient care, advocating for greater transparency, affordability, accessibility, and quality within Australia’s healthcare landscape. By actively engaging with health consumers, policymakers, and industry stakeholders, we empower patients to create a more responsive and equitable healthcare system for all Australians.

Healthengine

Healthengine is Australia’s leading healthcare provider booking platform, connecting millions of Australian patients with more than 10,000 practices using the technology. Healthengine’s patient engagement technology helps practices reduce administration and make it easier for patients to access care, with online bookings, automated waitlists, smart recalls and smart appointment reminders, digital patient forms, integrated payments and AI-powered tools. Since Healthengine was founded in 2006, more than 108 million healthcare bookings have been made through the platform.

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